If you have any questions, please don't hesitate to reach out to us. For any inquiries regarding your order, kindly provide us with your order number. You can simply send an email to contact@casies.nl. You can write or send your email in either Dutch or English. Our customer service team is available on a weekly basis from Monday to Sunday, between 8 AM and 7 PM CET. We strive to respond to all inquiries within 48 hours.

You've got a solid 30 days to decide! If you need to return something, just make sure it's back in our hands within that timeframe. Don't forget to include a little note with your order number so we can sort things out for you!

Our return address is as follows:

Casies
Witte de Withplein 21
3223SM, Hellevoetsluis
The Netherlands